Terms and Conditions

The website is operated by Red Cactus Trading (SMLLC) trading as Red Cactus, a limited liability company under the Commercial registration No. 1010746771 issued in Riyadh on 28/02/1443H whose registered address is at 2663, Am Imam Saud bin Abdulaziz Bin Muhammad Branch Road, Al Mohammadiyah District, 7893 (“Red Cactus”, “us”,” we”,” our”) (the “Website”).

The Website is provided to you for your personal use subject to these terms and conditions and any other rules posted on the Website (including our Privacy Policy) (the “Terms and Conditions”).

Please read these Terms of Use (these "Terms") carefully as they govern your use of (which includes access to) Red Cactus’ services, including all of our websites and software applications that incorporate or link to these Terms (collectively, the “Services”) and any music, videos, podcasts, blog posts, or other material that is made available through the Services (the “Content”).

By accessing, signing up for or otherwise using the Services, you agree to be bound by these Terms, our Privacy Policy, our Cookies Policy and our Community Guidelines. If you do not agree to these Terms, then you must not use the Services or access any Content.

We offer a wide range of Services, and sometimes additional terms may apply. When you use a Service (for example sale, gift cards or our application for mobile), you will also be subject to the terms, guidelines and conditions applicable to that specific Service ("Service-Specific Terms"). If these Terms are inconsistent with the Service-Specific Terms, those Service-Specific Terms will prevail.

By purchasing products from our Website, you are entering a sale agreement with Red Cactus under these Terms which apply to the sale of all products supplied by Red Cactus.

Age and eligibility requirements

By using the Services, you affirm that you are at least 18 years of age or, if you are not, that you are 13 years or older and have obtained parental or legal guardian consent to enter into these Terms. 

Intellectual Property

Registration and usage of the website:

Service limitations and modifications

We use reasonable efforts to keep our Services operational and to provide you with a great user experience. However, our service offerings and their availability may change from time to time, without liability to you. For example:

Services may experience temporary interruptions due to technical difficulties, maintenance or testing, or updates, including those required to reflect changes in relevant laws and regulatory requirements.

We aim to evolve and improve our Services constantly, and we may modify, suspend, or stop (permanently or temporarily) providing all of part of a Service (including particular functions, features, subscription plans, and promotional offerings).

While we try to accurately display the colors and to provide an accurate description and/or shape of products, the actual colors and/or shape you see will depend on your monitor and may not be accurate.

Red Cactus has no obligation to provide any specific Content through our Services, and Red Cactus or the applicable owners may remove particular products, images, songs videos, podcasts, and other Content without notice.

Red Cactus has no liability to you, nor any obligation to provide a refund to you, in connection with internet or other service outages or failures that are caused by the actions of government authorities, other third parties, or events beyond our control.

We do not warrant that the Services will be provided error, viruses (or other harmful components) and defaults free, which we cannot take responsibility for if they lead to damage of property. The afore-mentioned errors and defaults may lead to the temporary downtimes, therefore adversely affecting your experience by conditions outside of our control.

DISCLAIMER: Our Services are provided by on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of our Services or the information, content, materials, or products included on our Services. To the full extent permissible by applicable law, Red Cactus disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, satisfactory quality, reasonable care and skill or non-infringement. Without limiting the foregoing, Red Cactus disclaims any and all warranties, express or implied, for any merchandise offered on our Services. This disclaimer does not apply to any product warranty offered by the manufacturer of the product.


General Provisions

Terms of Sale

Community Guidelines

As part of our online offering, we may offer you the ability to provide public input on our products or otherwise, and therefore, we all have a responsibility to ensure that our this community remains inclusive, welcoming, and free of hateful speech.

These Community Guidelines supplement our Terms and Conditions, as well as our Privacy Policy.


Illegal or dangerous content:

We do not allow illegal or dangerous content, or any content which may be deemed in violation any of the provisions of the Anti-Cybercrime Law. This includes any content which incites, threatens or glorifies violence, terrorism, exploitation, the distribution of illegal or certain regulated goods and services, and otherwise. 


Hateful speech:

Bullying, harassment and discrimination of all kinds are not tolerated. This includes targeted personal attacks, intimidation, shaming, disparagement, and abusive language directed at other users, as well as any content that attacks, denigrates, intimidates, dehumanizes, incites or threatens hatred, violence, prejudicial or discriminatory action against individuals or groups because of their actual or perceived race, appearance, ethnicity, national origin, class, gender, religious affiliation, age, or disability status.


Sensitive media:

You may not post media that is excessively gory or share violent or adult content in any way, including as part of your user profile settings. Media depicting violence and/or assault of any nature is not permitted.


Spam and scams:

We do not allow irrelevant, unauthorized, gratuitously repetitively messages or other similar content. We also do not allow the usage of our services in a way which is intended to artificially amplify or suppress information or engage in behavior that manipulates or disrupts people’s experience on our online offerings. You may not facilitate scams or otherwise defraud users. You may not share malicious software that puts our users, website, or services at risk. Phishing attempts are not tolerated.



Private information:

You may not publish or post other people's private information (such as home phone number and address) without their express authorization and permission. We also prohibit threatening to expose private information or incentivizing others to do so.


Account compromise:

You may not use or attempt to use credentials, passwords, tokens, keys, cookies or other data to log into or otherwise access, add, delete or modify the private information or account features of any user account other than your own.



Misleading content:

You may not share content in a way that you know is, or think may be, misleading or inaccurate, including misinformation or disinformation. You may not deceptively share synthetic or manipulated media that are likely to cause harm.


Fake profiles:

You may not impersonate individuals, groups, or organizations to mislead, confuse, or deceive others, nor use a fake identity in a manner that disrupts the experience of other users. You also may not post misleading or deceptive information about yourself, your business, your qualifications, work experience, affiliations, or achievements.

Contact us:

We want to hear from you if you have thoughts or questions about these Terms.

Feel free to contact us at: [Contact us]