At Asteri, we understand the importance of safeguarding your data and personal information, and we take your privacy seriously.
This Policy applies to all websites and services offered by ASTERI (herein referred to as “we”, “us” and “ours”) (the “Services”).
Personal Information collected:
When you enter our Website, we may collect information that may be used to directly or indirectly identify you (“Personal Information”), in order to provide and continually improve our products and services.
Below are the types of Personal Information that may be collected and processed:
· Information you give us:
Certain information is necessary if you want to use many of our products and services. This includes:
Information required as part of the registration or subscription process to the Services (e.g. your full name, birthdate (to make sure you match the legal age to use our Website), address, email address, phone number, etc).
Information required to process orders (e.g. delivery and billing address, payment details, credit card information or bank account details as applicable).
Preferences you set using the Website settings, so that we can respect your preferences.
· Automatic information:
We automatically collect and store certain types of information about your use of our Services, including information about your interaction with content and services available. This includes:
Usage information about your activity on our Website (e.g. content you post, your interactions with other links and content, customer support requests and feedback from you, etc).
Device information about the devices you use to access our Services and log information (e.g. IP address, browsing time, operation system, version and time zone settings, memory, battery level, etc).
Purchase and payments (information about your transaction such as when it was made, when a subscription is set to expire or auto-renew, and amounts paid or received).
· Information we receive from third parties:
We might receive information about you from other sources, such as updated delivery and address information from our carriers, information about your interactions with products and services offered by our affiliates, and search results, including paid listings (such as Sponsored Links).
Please note that sharing any Personal Information is voluntary. However, not providing some requested information may stop us from providing you with certain products, services as well as some information.
Usage of the Personal Information:
We use your personal information to operate, provide, develop and improve the products and services that we offer to you. These purposes include:
· Compliance with legal obligations:
In certain cases, we collect and use your personal information to comply with local laws, including but not limited to, national security and protection of public health.
· Compliance with contractual obligations:
We collect and use your personal information to comply with our obligations under the Terms and Conditions (e.g. to process and execute your orders and payment as well as to update you on the status of your order, to run your account and serve your requests more efficiently, etc).
· Operating, improving and personalizing our services:
We use the information we collect to provide and operate our services. We also use the information we collect to understand your needs and improve and personalize our products and Services so that you have a better experience, including by showing you more relevant content, suggesting people and topics to follow, and enabling and helping you discover affiliates, third-party apps, and services.
· Fostering safety and security:
We use information we collect to provide for the safety and security of our users, our products, services, and your account. This includes verifying your identity, authenticating your account, and defending against fraud, unauthorized use, and illegal activity. We also use the information to evaluate and affect the safety and quality of content on our Services - this includes investigating and enforcing our terms and conditions, as well as applicable law.
· Communicating with you:
We use the information we collect to communicate with you about our products and services, including about product updates and changes to our policies and terms.
If you’re open to hearing from us, subject to your consent, we may also send you marketing messages from time to time.
Subject to your settings, we use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
We use information you share with us, or that we collect to conduct research, surveys, product testing, and troubleshooting to help us operate and improve our products and Services.
Sharing your Personal Information:
There are five general ways we share your information:
· Publicly available information:
By using our Services, you are directing us to disclose that information as broadly as possible. Your profile’s content, including your profile information (e.g., name/pseudonym, username, profile pictures), is available for viewing by the general public. The public does not need to be signed in to view much of the content on our Website. They may also find your content off of our Website, for example from search query results on Internet search engines.
· With third parties and third party service providers:
We employ other companies and individuals to perform functions on our behalf. We may share your information with service providers that perform functions and provide services on our behalf, including payment services providers who facilitate payments, service providers that host our various blogs, service providers who help us fulfill orders for products or services, service providers that provide marketing assistance, service providers that help us understand the use of our services, service providers that provide customer service, and those that provide fraud detection services.
Advertising revenue enables us to provide our products and services. Advertisers may learn information from your engagement with their ads on or off our Website. For example, if you click on an external link or ad on our services, that advertiser or website operator might figure out that you came from our Website, along with other information associated with the ad you clicked, such as characteristics of the audience it was intended to reach and other Red-Cactus-generated identifiers for that ad. They may also collect other personal information from you, such as cookie identifiers, or your IP address.
We also share or disclose your information with your consent or at your direction, such as when you authorize a third-party web client or application to access your account or when you direct us to share your feedback with a business, and they may receive and process your personal information as described in their privacy policies.
· When required by law, to prevent harm, or in the public interest:
We only share information if we believe that disclosure is reasonably necessary to comply with a law, regulation or judicial request; to protect the safety, rights, or property of the public, any person, or ASTERI; or to detect, prevent, or otherwise address fraud, security or technical issues.
We may also preserve, use, share, or disclose your information if we believe that it is reasonably necessary protect the safety of any person, protect the safety or integrity of our platform, including to help prevent spam, abuse, or malicious actors on our services, or to explain why we have removed content or accounts from our services.
· With our affiliates:
We may share information amongst our affiliates and our business partners to provide our products and services.
· As a result of a change in ownership:
As we continue to develop our business, we might sell or buy other businesses or services. We may share, sell, or transfer information about you in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy. This Policy will apply to your personal information that is shared with (before and after the close of any transaction) or transferred to the new entity.
Other than as set out above, you will receive notice when personal information about you might be shared with third-parties, and you will have an opportunity to choose not to share the information.
How long do we keep your Personal Information?
The data we collect is kept for the duration of the commercial relationship between us, for as long as it is necessary, according to defined retention period of 180 days after the user disables the account to fulfill the purposes for which it was collected as described in this Policy, and for satisfying any legal, regulatory, accounting or reporting requirements.
When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we cannot identify you.
We may retain your Personal Information for longer than the defined retention periods, whenever required by law or by a competent judicial body.
Storage and Protection of your Personal Information:
We are devoted to provide the highest level of cyber security measures and practices in order to keep your Personal Information secure. This includes, but is not limited to:
- Implementing procedural safeguards to protect your Personal Information from unauthorized access, disclosure, destruction and/or alteration.
- Restricting access to your Personal Information through profile password protection.
However, we will not be held responsible for any Personal Information accessed through the unauthorized use of your device(s) by any third party.
Subject to applicable KSA laws, you may have the following rights. To exercise these rights, please visit your account settings or our help center:
· Access and correction:
You can access, correct, or modify the information you provided to us by editing your profile and adjusting your account settings or requesting a copy of the personal information we collect and hold about you. We will usually share this with you within [Within 5 working days] of you contacting us.
To protect your privacy and maintain security, we take steps to verify your identity before granting you access to your personal information or complying with a deletion, portability, or other related request. We may, in certain situations, reject your request for access, correction, or portability, for example, we may reject access where we are unable to verify your identity.
· Withdrawing or restricting consent:
Unless legal, statutory or judicial requirements require otherwise, you can ask us to stop using your information, including when we use your information to send you marketing emails or push notifications.
Please note that you may also notice changes in your experience or limitations in your ability to access certain features depending on the settings you have adjusted.
· Deletion of your Personal Information:
Unless we have a legal or judicial obligation to hold on to your personal information, you have the right to delete it. You can exercise this right by deleting/deactivating your account, by withdrawing or restricting your consent as described above, or by contacting us directly. Please note that depending on your choices, certain services may be limited or unavailable.
· File a complaint:
If you are concerned that the processing of your personal information infringes applicable law, you have a right to lodge a complaint with the supervisory authority, the Saudi Data and AI Authority. You may exercise this through its website: https://sdaia.gov.sa/.
If you have any queries or concerns regarding the usage of your Personal Information, you can contact us here.
Changes to the policy:
Last updated: [May 2nd 2023]
What is a Cookie?
Cookies are a small piece of information stored on your device browser by the website to track the pages you have visited and to record your preferences for future visits and can be restored later.
Cookies we use and why we use them
These cookies are often used for some managerial purposes such as storing your preferences to certain types of information or saving the password so you would not have to re-type it every time you visit our site.
Such information remains only during the session or visit period and does not contain anything that allows others to contact you through your phone or e-mail. You can adjust your browser to inform you when any cookies are installed or to stop installing them.
Most browsers allow you to manage how cookies are set and used as you are browsing, and to clear cookies and browsing data. Also, your browser may have settings letting you manage cookies on a site-by-site basis.
You can block cookies by adjusting your internet browser settings, although this may interfere with the functionality of our website.
Last updated: [May 2nd 2023]